What do you need?

We have a number of resources to help:

FAQ

Try this list of frequently asked questions.

Sales information

For literature or pricing, or to schedule a phone call or visit, please complete this form.

Tech support

If you need technical support on your FrontRow products, please complete this form.

Need a cable?

We're happy to send you an audio cable if you need one.

Order status and other questions

If you have a question, please complete this form or dial 800.227.0735.

Warranty & Returns

Most FrontRow products carry a 5-year limited warranty against manufacturing defects. Returns may be made up to 30 days from the date of sale.

Repair Info

To send a product for repair, fill out and print our Repair Order Form.
To view repair prices, see our Service Rates.

Accident and theft protection

The FrontRow OOPS program covers accidents, theft, batteries, and more -- and gets you back up and running in three days. Details are provided here.

Product Registration

Register your FrontRow products to ensure updates and other important information get directly to you. Just fill out this quick form.

ezRoom and Conductor resources

Installer guides, software downloads, setup diagrams, configuration files, and more.

User and installer guides

For user guides, installer guides, and other information on FrontRow products (even older ones), please visit this page.

Product Training Videos

Pro Digital
ToGo

Lasso Installation Videos

Planning Your Lasso Installation
Installing Your Lasso System

Technical and bid specifications

Information for technicians, architects, and installers can be found here.

Comments and questions

If you have a question or comment you'd like to share, please complete this form.

If you would like to take part in our customer survey please complete this form.

Other ways to contact us

FrontRow

2080 Lakeville Highway
Petaluma, CA 94954
USA
tel: 800.227.0735
fax: 707.769.9624