How To Buy
FrontRow support resources
What do you need?
We have a number of resources to help:
FAQ
Try this list of frequently asked questions.
Ressources françaises
Guide des produits, spécifications, guides d’installation, et vidéos.
Tech support
If you need technical support on your FrontRow products, please complete this form.
Order status and other questions
If you have a question, please complete this form or dial 800.340.9894.
Warranty & Returns
Most FrontRow products carry a 5-year limited warranty against manufacturing defects. Returns may be made up to 30 days from the date of sale.
Repair Info
To send a product for repair, fill out and print our Service Order Form.
Accident and theft protection
The FrontRow OOPS program covers accidents, theft, batteries, and more -- and gets you back up and running in three days. Details are provided here.
Product Registration
Register your FrontRow products to ensure updates and other important information gets directly to you. Just fill out this quick form.
Sales information
For literature or pricing, or to schedule a phone call or visit, please complete this form.
User and installer guides
ezRoom and Conductor resources
Installer guides, software downloads, setup diagrams, configuration files, and more.
Conductor resourcesezRoom resources
Additional Technical Specifications
For user guides, installer guides, and other information on FrontRow products (even older ones), please visit this page.
Product Training Videos
Lasso Installation Videos
Planning Your Lasso Installation
Installing Your Lasso System
Technical and bid specifications
Information for technicians, architects, and installers can be found here.
Comments and questions
If you have a question or comment you'd like to share, please complete this form.
If you would like to take part in our customer survey please complete this form.
Other ways to contact us
FrontRow
6950 Creditview Road Unit 1
Mississauga, ON L5N 0A6 Canada
tel: 800.340.9894
fax: 905.677.7760
